Quality & Customer Care

Be the First Choice of Customers and Win in Key Markets through Customer Centric Processes
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Champion Customer Focused Improvements in both internal and external processes to maximize the value we deliver.
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Achieve Functional Excellence by building capable and productive processes, skills and tools which meets all applicable requirements of all our internal and external stakeholders.
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Drive process culture thru practice of Cummins Operations System(COS) to achieve Continual Improvement in our Quality Management Systems.
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Support Quality Management System development, implementation and certification within our company.
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Support Leadership Development through Continual Improvement, COS and Quality Systems.
For any customer complaints or dissatisfaction, send an email to cumminsarabia.customerassistance@cummins.com